What is your warranty on air tracks and does it differ for refurbished ones?
We provide one year limited warranty for both new and refurbished (open box) items. All the refurbished air tracks are tested and repacked in our New York warehouse.
What is the weight limit on your gymnastics equipment?
The weight limit for our horizontal bars is less 260lbs. The weight limit for the balance beam is 250lbs. The weight limit for our air track is less than 200 lbs.
To what level of gymnastics do your products cater to?
Our gymnastics equipment is for junior gymnasts ranging from level 1 to level 4. This is based off the new gymnastics levels.
How heavy are your items?
Horizontal bars are 55lbs. Balance beams without braces are 40lbs. Air tracks are 30-70lbs.
Can I use these items outside?
Our gymnastics equipment is intended for indoor use as they aren't protected against severe weather. Inflatable air track can certainly be used outside when weather allows.
When will I receive my item?
We ship out of New York, you should receive your order in around 1-5 business days depending on your location.
Can I ship to an address other than my billing address?
Yes, during the checkout process you will have the opportunity to ship to another address.
Do you ship to Hawaii, Alaska, Puerto Rico?
Yes, you will need to contact us in regards to shipping items to these locations.
Can I ship to another country other than Canada or the United States?
Yes, please contact us in regards to pricing.
Duties, taxes, clearance, ancillary and advancement fees will be invoiced to the Canadian recipient.
This is a gift. Will the package come unmarked?
The boxes do not show a logo and are unmarked. Although the shipping label will say "Nimble Sports." So hopefully your little one doesn't Google us and spoil the surprise.
How difficult is it to set up my equipment?
Not hard at all!
A balance beam needs a Allen wrench
(Allen wrench and instruction manual included in the package）
Horizontal bars will need 2 & 9/16th wrenches and Allen wrench.
(All assembly tools and instruction manual included in the package）
Inflatable air track need to be pumped. Pump is included in the package.